> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gdash.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I receive alerts about my calls in GDash?

# How do I receive alerts about my calls in GDash?

In order to receive alerts about tickets in your e-mail, you first need to activate the option to receive them.
To do this, simply go to the "Account Settings" page and then click on "Users". 

![](https://storage.crisp.chat/users/helpdesk/website/80ffc517dd839800/image_17xv38g.png)



You will then need to click on the desired client to be directed to the user account and then click on the 3 dots then "Informations".

![](https://storage.crisp.chat/users/helpdesk/website/80ffc517dd839800/image_1jrljb.png)

After that, simply select "Email options", activate the call option and save.


![](https://storage.crisp.chat/users/helpdesk/website/80ffc517dd839800/image_13mn9kt.png)